[Resolved]  Airtel — New connection Not activated

Address:

Bangalore, Karnataka

On 31 Aug 2012, I had requested for a new Airtel post paid Mobile connection in the name of my wife. The agent was Mr Deepak (mob no [protected]). He had come promptly to my house (G-403, Rohan Vasantha apartments, Marthahalli), explained the tariff plans, collected application form, taken requisite documents and money and left. He returned a few hours later and gave a sim card stating that he shall sms available numbers shortly and we were to select one number and sms it back to him. Accordingly, at about 1630h, we selected one number ([protected]) and he stated that the number will be activated by 5:30 pm (ie.. on 31 Aug 2012). However, till date it has not been activated and I have NOT recieved any call from either Mr Deepak or the Airtel. What is surprising is that the gentleman just refuses to pick up my repeated(almost 25 till now) calls and even does not reply to my sms. I have tried in vain since Friday evening to contact this person. So much so for customer care of Airtel. I would like to know if this person was fake !!!! and if NOT, why he has not ensured that the number gets activated on time as promised.