Airtel — No net work in around 1/2 KM in main area of Malad (W) Mumbai | |||
At present in Malad (W) Mumbai S.V. Road about 1/2 K.M. area (Goraswadi, Khandwala college, Narsing lane naaka, Shantinagar, Ganpati Temple etc. upto Marve Rd. Signal touching S.V.Rd.) these areas are highly busy and full of trafic, there is no net work of Airtel since noon dtd. 7.6.2013, shop keepers have stopped refilling prepaid mobiles in absence of Airtel net work, the concern authorities sends us computer generated email replies ...!!! Yesterday on 7.6.2013 emails sent but got mechanical replies, today on 8.6.2013 complain no. 198 it is told to me that the problems will be resumed by 13.6.2013 !!!!!!!! Was this information helpful? | |||
 4 Comments | |||
Comments
Dear Rakesh Kumarji,
It is a sad thing that if we approach to consumer complain forum, Jago Grahak etc. forums etc.
we get reply from you people. I can not understand that when your Airtel net work is down, how can u contact me...??? send your A.R. to my home, you can also do the needful to verify the areas adversely affected by Airtel network.
The help lines provided by nos. 121, 198, [protected] of Airtel are not competent, why they donot send any person to verify the facts...???
I have forwarded copy of my email from yahoo.com to you separately. pl. ask your responsible officers of Malad (W) Mumbai 400 064 that what actions they have taken to resolve problems after getting many complains of consumers...?
my alternate mobile no. is [protected] (not of Airtel) which is working
It is a sad thing that if we approach to consumer complain forum, Jago Grahak etc. forums etc.
we get reply from you people. I can not understand that when your Airtel net work is down, how can u contact me...??? send your A.R. to my home, you can also do the needful to verify the areas adversely affected by Airtel network.
The help lines provided by nos. 121, 198, [protected] of Airtel are not competent, why they donot send any person to verify the facts...???
I have forwarded copy of my email from yahoo.com to you separately. pl. ask your responsible officers of Malad (W) Mumbai 400 064 that what actions they have taken to resolve problems after getting many complains of consumers...?
my alternate mobile no. is [protected] (not of Airtel) which is working
Pl. refer to my complain in this forum, it is self explanatory, once again pasted here bellow for your kind perusal :
At present in Malad (W) Mumbai S.V. Road about 1/2 K.M. area (Goraswadi, Khandwala college, Narsing lane naaka, Shantinagar, Ganpati Temple etc. up to Marve Rd. Signal touching S.V.Rd.) these areas are highly busy and full of traffic, there is no net work of Airtel since noon dtd. 7.6.2013, shop keepers have stopped refilling prepaid mobiles in absence of Airtel net work, the concern authorities sends us computer generated email replies ...!!!
Yesterday on 7.6.2013 emails sent but got mechanical replies, today on 8.6.2013 complain no. 198 it is told to me that the problems will be resumed by 13.6.2013 !!!
At present in Malad (W) Mumbai S.V. Road about 1/2 K.M. area (Goraswadi, Khandwala college, Narsing lane naaka, Shantinagar, Ganpati Temple etc. up to Marve Rd. Signal touching S.V.Rd.) these areas are highly busy and full of traffic, there is no net work of Airtel since noon dtd. 7.6.2013, shop keepers have stopped refilling prepaid mobiles in absence of Airtel net work, the concern authorities sends us computer generated email replies ...!!!
Yesterday on 7.6.2013 emails sent but got mechanical replies, today on 8.6.2013 complain no. 198 it is told to me that the problems will be resumed by 13.6.2013 !!!
Namste Mr. Udani,
We would like to inform you that your concern listed 08 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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We would like to inform you that your concern listed 08 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is to inform you that your concern listed on 08 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33