Airtel — No proper customer service

ashrafh

from Mumbai, Maharashtra

Address:

Karnataka

Hi

I would like to complaint regarding customer service provided by airtel showroom located in rmc yard. I wanted to change my number to airtel and they said this will take time and at times even the number will get cancelled. When asked they said there is technical and they dont know what exactly is that. When these kind of service is provided how can customer take airtel network. Same day i went to another showroom and wh asked they said there is no problem in doing so. I was really unhappy the way they responded and they help us properly. This is ridiculous as a customer who would like to join airtel. I would need strict action to be taken for that office.

Thanks
Ashrafh
Email: ashraf.[protected]@yahoo.co.in

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Comments

Complainant9531810

from Hyderabad, Telangana

This is to inform that inspite of following with a customer care excutive at Airtel Paldi Branch, no support or feedback is given to its customers.

I had requested to change my bill plan but the same was not done and when connected Airtel no solution. New billing cycle has been started but plan has not been changed. A customer following up for 5 days but no support.

What is use of having several service branches and customer care numbers.

Rama krishna

from Pune, Maharashtra

AirTel — No proper customer support

Sir,
I am using airtel mobile from the last one year .There is no proper customer support, Whenever we call to customer care they receive the call if we continue to ask for 10 minutes they cut the call. Afterwards when we call to customer care it does not connect. IN the same from 19 december of 2008 to till now my number is connected to customer to solve my problem .What shall i do for it