[Resolved]  Airtel — no proper hearing

Address:Dehradun, Uttarakhand

sir,
i would like to tell you,i recharged with 50 rs. and without any reason ,it becomes now 9.75 p.
....for that i have called on customer care and it got transfered to senior..there was no positive response from the senior(kavita sharma)
....when i ask her to give my call to senior she state away say no....it was no satisfy ans. from your agent as well as they were giving me the wrong
nodel officer no. when i told her this was wrong no,she said that i have only this no.

THERE IS NO USE OF CUSTOMER CARE ,IF THEY GAVE US SUCH WRONG INFORMATION...
apart from having this prob i had to face other...... i have three airtel no at my home.and tried from each and everyone.even i am not able to make call on customer care....
so,i want my money back,which got deduct without any reason....
i hope you will work on this complain soon.....
my reference no. CBDOV[protected], CBDOV[protected], CBDOV[protected]........
THANK YOU......
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Oct 26, 2016
Complaint marked as Resolved 
Verified Support
Jan 30, 2013
Airtel Customer Care's response
Namaste Mr. Bamrara,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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