[Resolved] Airtel — No service despite paying bill of Rs. 955.06 every month. | |||
Hi, I am a Airtel platinum customer, I have this 3G wireless broadband connection. The number is [protected]. I have been them Rs. 955.06 every month and from last 2 months I am not getting the service as committed by the company. I have complaint just last month to Nodal officer Airtel in Bangalore but the issue has recurred. I get 0.00 kbps speed and not 3G speed. I have attached pictures of it. None of the sited open. Not even speedtest.net. This denial of service and violation of consumer laws. It just shows EDGE on the airtel application. I am tired of complaining to them I have made 3 complaints so far. Airtel is cheating and looting me every month. I cant even do my office work from home. I have this issue to be resolved ASAP. I am not paying the bill for the days I have problem with my internet. I havent even completed my 6GB data as per the plan. Please see the picture for the latest usage. Was this information helpful? | |||
Jan 1, 2017 Complaint marked as Resolved Verified Support Oct 19, 2013 Airtel Customer Care's response Namaste (agroman09), This is with reference to your post dated 28 Sept. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com Regards, Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
1 Comment | |||
Comments
42%
Complaints
54505
Pending
0
Resolved
21959
View all 54505 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
This is with reference to your post dated 28 September 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33