[Resolved]  Airtel — NON CREDIT OF BAL RS. 200/- UNDER REFERRAL SCHEME

Address:

Chennai, Tamil Nadu

Sir, I was contact AIRTEL DTH Customer care on 12150 on 25th Jun 2012 for new connection of DTH. When I talk to customer care executive he said currently a offer has launched that "AGAR AAP APNE KISI FRIEND KO YA APNE REFERENCE SE AIRTEL DTH KA CONNECTIO DILATE HAI TO AAPKE AIRTEL DTH ACCOUNT MEIN EK CONNECTION KE LIYE RS. 200/- AUR AGAR DO CONNECTION DILATE HAI TO RS. 500/- CREDIT HOGA". I opted for this offer. As per this offer existing customer send a SMS MGM to 543325 from Registered Mobile No. My DTH ID is [protected] and my Registered Mobile No is [protected]. As per advice I had sent a SMS. After sending SMS a call back between 4:30 PM to 05:15 PM from AIRTEL Customer care for new DTH Connection. The customer care personnel name is Miss SABNAM and Mr. Shushant said the offer as stated above for crediting of Rs. 200/- under referal scheme if I opted to new DTH connection for my friend they will (AIRTEL DTH) credit Rs. 200/- after activation i.e. with in 24 hrs. The DTH of my friend installed on 28thJun at around 08:30PM and the same will be activated on 29 Jun 2012 around 11:00 AM. After activation I had contact AIRTEL Customer Care for the said scheme that amount of Rs. 200/- may please be credit in my account as the NEW DTH Connection under referral scheme has installed and activated. They were said that the amount Rs. 200/- under rererral scheme will be credit within 24 hrs. After that I had regularly contact AIRTEL Customer care and their Senior Executive as usual he said I had sent your problem to concerned department and the outstanding amount under refferal schemen will credit in next 24/48 hours. The issue is still pending and Rs. 200/- under refferal scheme neither credited inmy DTH account nor he resolve my problem till date.