[Resolved] Airtel — Non-refund of cancelled airtel digital TV connection | |||
On 15th January, I had raised a request to cancel the secondary airtel dth connection. I was told that i will be receiving the refund by 25th January. In spite of repeated reminders, the refund has not yet happened. mahesh Was this information helpful? | |||
Oct 14, 2016 Complaint marked as Resolved Verified Support Feb 21, 2013 Airtel Customer Care's response Namaste (krism9), We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 2 Comments | |||
Comments
No Rakesh,
It is not resolved. I am still getting SMS on the payment due foe[protected]. I am getting calls on "why do you want to disconnect get it transfered" This is as latest as yesterday.
It is very surprising that the number is already transfered and i have paid bills for couple of months. How Strange!!. Also 500 Rs. has not been refunded neither there is any news on on the 48 Rs. Bill
It is not resolved. I am still getting SMS on the payment due foe[protected]. I am getting calls on "why do you want to disconnect get it transfered" This is as latest as yesterday.
It is very surprising that the number is already transfered and i have paid bills for couple of months. How Strange!!. Also 500 Rs. has not been refunded neither there is any news on on the 48 Rs. Bill
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Bharti Airtel Limited — New Connection cancellation/refund
We had raised a request for new connection in March for Broadband for which the Sales Executive got the form filled the same day and took advance of Rs 500/-.The same evening, we decided to shift our connection from Delhi([protected]) to Gurgaon and lodged the request to Cancel the new connection request. We got the confirmation call and were also advised that we'll be refunded Rs 500/-.
After following up, our Delhi no got shifted to Gurgaon([protected]) which we started using and also paid the bill but to our amazement got to know that the Delhi no is still running and bills are being generated month on month. We have called their helpline nos for God knows how many times, got the confirmation calls that the Delhi no HAS BEEN DISCONNECTED but even as of today, after more than 2 months, we are still getting the Bills for the Delhi number.--Airtel complaint # 4579918.
Now to add to our horror, we get a bill of Rs 48 on 26th May against a totally unknown number ([protected]). When we call up the helpline we get to know that this number was activated for 1 month and hence the bill with the adjustment of amount that we've already paid at the time of filling up the form.(nobody had called us for installation and we were told that we'll be refunded the advance paid).--Airtel complaint #[protected]