Airtel — False Charge Made on the NAme of Animation Pack

gs.aries

from Dehra Dun, Uttarakhand

Address:

North Delhi, Delhi

I have got my no([protected]) yesterday and i have not done anything on it...still i got a message today that animation pack is activated and 10 rs charged whereaas i have never ever activated it...infact i even don't know how to activate it...and when i tried to contact to customer servicee,they always cut the line after sometime without listening the whole thing......i searched on web and found that its full with similar fraud stories by airtel....i am now gathering people online and i want to request everybody here who see this that contact me so that we can directly lodge a case in consumer court..its high time these guys have been financially robbing people.

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Comments

karthigk

from Delhi, Delhi

u r correct . it happened to me also ... more than three times...

Yogesh3205

you are correct. i have 3g internet package active with still 600 MB of data available for me. i have browsed the internet in my cell for 5 min. and then in the next day i see 100 Rs is deducted from the balance. when contacted to Customer Care they are saying Animation pack got downloaded and got charged of 100 Rs. when i asked customer care is there any way to block such kind of balance deduction from downloads then they are saying its not possible its fault from our side. Before charging there has to information about it. or airtel service provider should give security to our prepaid balance account so that it will not fall into wrong hands as there are fraud people all around. My num is [protected]