[Resolved] Airtel — Not getting all the channels in my package | |||
When I took the connection I had taken North Mega Pack,. But last year you people has introduced new mega pack and switch my package to it. Today I just browse the channels in my package, I saw that I am not getting many channels which are listed in my package. Like itv,comedy central, SADA channel, zee classic, Sony channel8, Fox Action Movies, ETC, Sony Mix and many more. Above mention channels cost Rs94, as specified on airtel website. Last time also I raise the same issue. I think airtel people are cheating customer in many areas. If everything is controlled from airtel server so why the channels in the package are not updated. This is not the customer responsibility every time browse airtel website and check the list of channels. I want you to forward this feedback to higher authorities so that they will get to know how customer is getting cheated by airtel. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Sorry is not a correct word of apolizise, if you cheat someone multiple times. This is not the first time I am cheated by the Airtel DTH service. Everytime you people say sorry but again cheat me. If you people not able to provide good service, please shut down your business. I am paying for the service, not for fraud services. One of the person at airtel DTH called me at around 9pm. I asked him to call me in the morning around 11am, but till now no one called me.
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Airtel DTH — not receiving channels
We are not receiving any channels since 23.5.2011 till date.we have lost watching IPL matches . Regarding this we have contacted airtel customer care several times and our complaint number is 8484551.Our airtel ID number is [protected].In this regard we are requesting you to take necessary action at the earliest on this complaint.