Airtel — Not getting DTH activated on time

Address:

Bangalore, Karnataka

Cust id # [protected]
Order No # 4502050

I purchased Airtel DTH HD+ on Friday 19th April 2013 by ordering online . I was also given link to pay amount immediately . I was told installation and activation would be done by 24-72 Hours . On Monday 21-Apr-2013 it was installed and I was told activation would be done in 24 hours by customercare .

Til today {25April-2013} it is not getting activated . I am being following up with customercare and Nodal office regularly and I am being given always false promises saying within 1 hour it would be activated . Within half an hour it would be activated . They are not able to fix issue on stipulated time but giving false promises .

Customer care is pathetic center where to get person on call need to wait 5 minutes and immediately they put on hold for another 5 minutes and they disconnect immediately .

Nodal office is one more group of junk people who don't even bother to check and follow up the issue they are more pathetic than customer care .

Friends , Please don't buy AIRTEL DTH and stay way , I am using other airtel products for which I don't have complaint but Airtel DTH just SUCKS money, time and peace of Mind . Go for other service provider .