Airtel — NOT INSTALLING CONNECTION WITHIN TIME LIMIT | |||
I HAD APPLIED FOR AIRTEL INTERNET CONNECTION IN THE NAME OF EXPRESS SOLUTION AT 2879/8, IST FLOOR, GALI JAJAMPURIA, HAUZ QUAZI, CHAWRI BAZAR, DELHI-06 ON 15.05.2013 AND COMPANY REPRESENTATIVE PROMISE ME TO INSTALL Y CONNECTION WITH IN THREE DAYS BUT TILL DATE MY CONNECTION IS NOT INSTALLED AND COMPANY NOT MAKE ANY COMMUNICATION WITH ME. I TRIED MANY TIME TO COMPANY REGARDING SUCH BUT EVERY TIME THEY SAY WE RESOLVE YOUR COMPLAINT IN 1/2 HOURS OR 2 DAYS BUT TILL DATE NO REMEDY PROVIDE TO ME IN THIS PERIOD I HAD PAY RENT OF RS. 8000 TO LAND LOARD AND 20000/- SALARY TO STAFF WITHOUT ANY WORK BECAUSE WITHOUT INTERNET WE CAN'T DO ANY TYPE OF WORK PLEASE TAKE SUITABLE ACTION AGAINST AIRTEL COMPANY AND PROVIDE ME CLAIM OF RS.[protected]+20000+6000) THANKS & RAGARDS FCA ANIL KUMAR GOYAL C-74 , 3RD FLOOR,WEST VINOD NAGAR NEW DELHI-110092 Was this information helpful? | |||
 3 Comments | |||
Comments
Namaste Mr. Goyal,
This is to inform you that your concern listed on 31 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 31 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Goyal,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Saurav ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Saurav ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Bharti Airtel — Internet Connection was not installed
Sir,I have applied for internet connection on 28-Aug-08 (Form No: BA 147482)and Agent(Syed) told me that they will installed it within 4 working days but at the same time he mentioned 7 days in application form. when i obeject the same, he told they have to mention 7 days only.
I was keep following with Syed and his Supervisor (Anand -[protected]) and they used to tell it will connect tomorrow and so on.
I called Aitel customer care and logged two complaints 11463288 & 11485156 but no output.
I called third time to customer care and they told they have assiged this to engineer Venkatesh ([protected]) to install internet connection and it will be completed today. I called Venkatesh and was shocked to know that he has already informed Syed that he can not put internet connection to my house as current box is not having free line. I called Customer care and they are not providing any update on this. I don't know what to do now.
I have given 1000 Rs while submitting the form, No one has called me so far about my connection or money
I want claim 25000 rs for my mental stress and was not able to address production issue.
Thanks and Regards
Sunil Mandowra
[protected]