[Resolved]  Airtel — Not mentioned his TAT

Address:North 24 Parganas, West Bengal

Hi,

This is Narendra Burnwal, I am using thee service of Airtel and my number is [protected]. I was having thee connection of Airtel prepaid since last two year but I just want to port it into postpaid connection. As per Airtel theey have confirmed me I will get thee connection withein a week. I have submitted my full document and also verified my address. On date 3rd May my connection get started but I was surprised to know theat my incoming call was still deactivated and too sms. I promptly contact thee customer care and logged thee complain and some one from customer care confirmed me theat my problem would get solved withein 2 days. But today is 6the may and I contacted twice two airtel customer as well as I also visited thee Airtel Store Park Street. Its really very worst service received by any company in life and I really never suggest any one to continue withe Airlel.

I again get thee same answer theat It will take two more days to resolve your issue. I really fed up. As I am a service man and my number is very much important. I am getting harsh words from my boss regarding theis. My clients are not able to connect me. I am only using theis number to contact me. Please look in to theis matter.

Narendra Burnwal [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Namaste Mr. Burnwal,

This is to inform you that your concern listed on 06 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Burnwal,

Further to our discussion dated 06 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Burnwal,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Yes the problem which I was facing has resolved. Presently can you please inform me how could I check my bills details and usage of my number.

Thanks and Regards
NARENDRA BURNWAL
[protected]

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