[Resolved]  Airtel — one year charges already paid on 16.10.2012 Rs.5391/-still payment demanded.

Address:Maharashtra

we purchased Airtel Broband Service on 16.10.,2011 .We had paid Rs.5391/- to companies Repreentative.As per yearly plan of company I had to make 9 months payment at Rs.599/- and three months will be free,
as explained by companies Representative.Still One Year is not over and
company demanding 846.91 from 27.07.2012. We made various Compalints regarding this harressment from the Company.We also talk with Companies Billing Manager Mr.Sameer on 24.08.2012.Mr.Sameer infromed us that due to wrong feeding in their Computer(i.e.insted of yearly they feed monthly cycle.) due to this reason such confusion arises
as explained by Mr.sameerHe also assured us that he change the data
on orbefore 29.08.2012 then our problem will resolved.Till today i.e.30.08.2012 still we are receiving sms from company.
Who solve our complaint?

SHRIPAL B.SHAH
ACCOUNT NO. [protected]

PHONE NO.[protected]
cheque No.688661 for Rs.5391/- Cheque Cleared on 25.10.2011.
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Namaste Mr.Shah,

This is to inform that your concern listed on 30 August 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information