[Resolved]  Airtel — Online transaction failed. Money deducted and never credited back !!

I recharged for 28 (Airtel 3g pack) in airtel website on 16th of Aug. It failed and money was deducted. When i called customer care they said it will be credited back to the account in 4 days.
I thought the problem was temporary and i recharged for 28 again on 19th of august. It failed again. I thought the issue was only with 28 pack and since i was very much out of balance, I recharged for full talktime 200 and it still failed.
I got one genuine question for airtel.

WHY THE HELL YOU MAINTAIN AN ONLINE RECHARGING WEBSITE WHEN ITS SOLE PURPOSE IS TO STEAL MONEY ?

Below are the transaction ids for which money was deducted.
727703 - INR 28
117396 - INR 28
117825 - INR 200

A total of Rs. 256 has to be credited back to my account. Better do it asap you thieves. I'm already frustrated to the core and dont test my patience.

WHY THE HECK DO YOU DISPLAY MAKE ANOTHER TRANSACTION BUTTON IN THE FAILED TRANSACTION PAGE ? To steal more and more money ?

Such a pathetic and unreliable network you are.
It was with so much urgency i tried to activate the 3g pack and it failed pathetically. I ran out of balance and wanted to desperately recharge my account and it failed.

Keep money first and customers next and thats how you guys grow up in this corrupted country. Money minded creeps.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information