[Resolved]  Airtel — Outgoing Barred

Address:Gurgaon, Haryana

This is to inform you that , i had a call from airtel on last afternoon - asking for payments . We have discused for payment on 1st of Oct 2013 and they have aggreed .

And , on the next day - today - all my outgoing has been blocked . When i spoke to Gold care at 198 - and could not get a concreate answer and phone disconnected .

Outgoing to be enabled immediately till 1st as agreed . Expect a better responce .

Reds,

Rupam Thakur
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Oct 14, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2013
Airtel Customer Care's response
Namaste Mr. Jain,

We would like to inform you that your concern listed 21 Feb. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Complaint comments 

Comments

AirTel — Out Going Barred

GreyFlex HR Consulting ...Our Outgoing has been barred Please do call me in [protected]

AirTel — sim barring

sim asking puk number
I HAVE SUBMITTED MY ID PROOF 3 TIMES BUT OUT GOING CALL ARE BARED... MY NO IS [protected]

Airtel — without informing me increasing call ammount and talking me with bad behaviour

hi i am vijay patel
without informing me they have increases my call ammount(i already told them to don't increase my call ammont) then i didn't paid one month bill then they abused me very baddly
Dear Sir,

This is to inform you that i took an airtel postpaid connectionon 26 /07/08 thru ur sales executive Mr Puneet Sood ([protected]). I paid up a securtiy of 500 Rs and the form was fileld b ur representative, even a letter from the comapny was also given along with that. Address verificationwas alos done and suddenly yesterday at around 1830 my outgoings were barred .When I contatced ur customer care people theysaid there is soe problem u need to resubmit the documents after that i contatced the same gentleman Puneet who told me taht he has already doen the needful and i will activated by 1700 hrs tomorrow ( ie today) but till now nothing has been done . He is ur representative and u shud ask him to verify the problem why a customer has been asked to penalise for this . Was it my fault, u rgetting salry from our money and this is what ur givieng back to us, i mean this is ridiculous.

We are alos in sales and if a customer creates a problem we held our person responsible and ask him to resolve and not the customer. Thisis a pathetic service provided by Airtel. Please make sure my outgoing gets restored. Contatc ur person and ask him the story, now he is not evenopicking up my phone . This is disgusting how can a sales exectuive do like this .With this type of service i am sure atleast i am not goinmg to receommend anybody to use airtel.

Best Regards,

Amit Gurtu
D-34, Phase-V, Focal Point
Ludhiana, Punjab.
Mob No:00-91-[protected]
hello sir,
my name is mrityuanjai, my mob no. is [protected] and i am here to coplaining you for non submission of document related,
when i perchase this sim then i had already fill my documents and my outgoing has not barred at that time, but sir now my outgoing has been barred for 6 days and i have submitted my all documents for 5days but my outgoing is not open yet,
kindly check this immidiatly,
thank u sir.

Airtel — Outgoing not enabled

Has Airtel started providing Outgoing services to its Mumbai customers?
my prepaid connection is life time but outgoing call is not going my phone # is [protected] please give me immediate reply
Respected Sir / Mam,

Im extremly really very sorry to inform you that im using the airtel services for the past so many years but unfortunatly the outgoing services of my no. [protected] got barred ... I consulted the customer care and even got the no. verified from the concerned departments over here but all in vain ... the required documents have also been supplied to the concerned authority and after a great assurances from your so called customer care support, nothing has been done so far to revive the services ... don you think from a reputed company like airtel, we expect a lot ... anyways hoping a positive response from your side ... regards !!!
I bought a airtel lifetime prepaid sim at madhapur, hyderabad on feb 11, 2009.. they have barred my outgoing on feb 19th and asked me to submit my proofs again.. i have submitted my proofs again to airtel showroom at madhapur on feb 21st morning.. he said that it ll take 48 hrs to activate.. but still(feb 24) its not all activated..

Airtel mobile connection — barred calls both incoming and outgoing

I am using bairtel postpaid connection for the last five years and this month airtel barred my services without informing me ..
Hi,
I have taken the Aitel Sim from a dealer in Domlur office submitting the photocopy of Electoral Card and photos etc.Later afer 3 days a message came stating my documents has not be submitted and they barred my out going.
Then I went to Airtel office at KK nagar and resubmitted the form and asked to wait for 24 hours.
Even after 24 hours my outgoing is not enabled.A friend who was also in the same situation has resubmitted the document along with to Airtel office on the same day had got the connection.
When I check with custome care they are repeating the word 'Wait'
I advise all not to opt Airtel Coonection
I GOT A NUMBER FROM AIRTEL AND I ASKED FOR A CHANGE OF ADDRESS NEXT MONTH. BUT OUTGOING WAS BARRED. I REQUESTED MANY MANY TIMES BUT NO REPLIES. THEN THEY SENT ME BILL. I DENIED TO PAY THE BILL AS OUTGOING WAS NOT WORKING. ALSO THEY SENT ME BILL ON THE ADDRESS ON WHICH MY ADDRESS VERIFICATION WAS DONE NEGATIVE WHILE I REQUESTED FOR CHANGE OF ADDRESS. AND THIS MONTH WHEN I WENT TO BUY A NEW CONNECTION THEY SAID THAT I AM IN THEIR FRAUD LIST SO THEY CANT ISSUE A NEW NUMBER ON MY NAME. ITS SO SO SHAMEFUL.

AirTel — outgoing sim closed

sir,
I address to you that I have bought an airtel sim no. [protected].last week with submitting all my documents required. The shop (Bharat Medical Store)where the sim was bought by me has sent all my document to airtel shop. the shopkeepar of Bharat Medical Store has no fault in it. I also recharged Rs. 100 for using internet. Now airtel service has closed my sim. so how can I use internet via this sim and where my documents gone. Only airtel and its employees are responsible for this matter because they can lose my documents.
Therefore I request you to ask airtel customer care to activate my airtel sim. Please help me.
I have recharged my airtel prepaid mobile on 27th march 2010 for Rs.50.On that day itself within a hour the company deducted Rs.15 from my balance.I doesn't bothered because it is the period for renewal of caller tune.But on 28th march also they deducted Rs.15 for caller tune.Now the main problem is my out going calls are barred even my balance is Rs.8.04 and special balance is Rs.9.80.Even i cannot contact 198 complaints also.How can i approach the company and register my complaint.

AirTel — outgoing barred

I recharged my mobile number [protected] before end of validity.

Incoming and outgoing was barred, call to customer care was not getting connected, after going to relationship center and calling nodal office it took 40 hours to start incoming and outgoing, they are cheaters, charging and not providing benefits.

Airtel Sim — Sim Barred

My Airtel sim has been barred.I am not even able to call the customer care.
When i contacted the shop owner from where i purchased the sim , he told to contact the Airtel showroom.But the place where i live, there are no Airtel showrooms.Could you please help me with this.Its urgent.I need to get my sim working as soon as possible.
Please respond quickly.
Phone No :[protected]
Sim No :[protected]
PS:The problem could be of verification.
Hello Rakesh,

Sorry for late reply.I would like to thank you for your prompt response and would like to inform you that i had received a call after your response from one of the Airtel Customer Service Team member on my BSNL number.But the call got disconnected because of bad coverage.Could i receive an sms once again directing me what to do to get my sim activated.

Thanks and regards,
Rahul Dubey
[protected]
[protected]@yahoo.com

AirTel — Mobile barring

HI Team,
I would like to inform you that I have submitted the proofs for the mobile numbers [protected] and [protected] according to the msg I received from your service.I am lot of problems after subbmitting my proofs and my numbers are getting barred. When ever I contact your show room or customer service they are not helping. but to some extent I got help from your show room but there is no help from your customer service people and they are disconnecting the calls.I am very disappointed regarding your service and I am using your network for more than 5 years.

Please do the needful as early as possible.

Thanks& Regards,
Gopal VM
Hello,
I am Prateek. I have an Airtel prepaid connection, no. [protected]. It is in my father's name 'Sunil Varma". After receiving a message that my documents have to be submitted, my outgaing has been barred.
Now I have been using this number since 2004. There has to be a valid reason. My family has been using Airtel since more than a decade now. We have 5 Airtel number and I am not amused by this move by Airtel.

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