Airtel — Unnecessary Balance Reduced

 
8 Reviews
Palanpur, Banaskantha District, Gujarat, India
 gauravpandey
SirMadam,

My no. is [protected], On 23 jan 2011, i had Rs= 25.72 on my account,but during evening when i checked my account balance,it was Rs= 15.72.Unnecessary Rs= 10 is reduced from my account. At 7:16 pm,i got a sms from AD-54321 in which it was written that i had been renewed for Supermodels_ Wap_Shortformats subscription service from airtel.So without any subscription from my side this service is activated on my number by airtel and Rs= 10 is reduced from my account.I am in roaming so i am not able to contact with customer care,so i want you to check this matter at your level and return me my unnecessary reduced balance i.e., Rs= 10 and Unsubscribe this service.

thank you
Complaint comments  7 Comments     Updated: Share0Tweet0

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Comments

AirTel — Unnecessary for balance reduced

Dear sir,
I am Karthikeyan, I live in Tamilnadu.My mobile no is[protected](Airtel).Last fewdays my mobile balance was reduced for unnessary reasons .[protected] that day morning my balance was redused for Rs-99/-on un nessary reason. Suddenly i was contact the customer care .The customer care officer said, That problem was cleared for five days.But that problem is not cleared (refunded). So i was contacted the custemer care at[protected] morning .The customer care officer said, I will call at after two hours, But not called me.So i was contacted the custemer care at 2.40pm[protected] .The customer care officer said, I will clearing the problem& call at after half an hour.But not called me.So i was contacted the custemer care at 7.10pm[protected] .The customer care officer not responsible.He said, I will clearing the problem for 24hrs .So i am wexed.Please take immediate action for grand me
yors truely,
M.Karthikeyan

Airtel — Unnecessary reduction of balance from my account

This is to inform you that I am a prepaid subscriber of Airtel.
My No. is [protected]
I had got my mobile recharged with Rs 555 from Mukesh Communication(78B, Paddmapukur Road, Kolkata-700020) on 14th of January, 2009 around 6 or 6.30 pm.When I gave the amount to him he had carefully checked all the notes(currency).I had even got the full amount(Rs 555) creditted to my account. But Yesterday[protected] I received the call from (mukesh communication) saying that the Rs 500 note was fake.Within few minutes after the talk it was found that the amount had been debitted from my account.After which I talked to the vendor(mukesh communication) but he is not cooperating with me.I had talked to airtel customer care about this matter to which they are saying that they(airtel) cant do anything about this, its the matter between vendor and the customer.It was even told to me that the vendor has the right to roll back the amount once crediited.When I had a talk with consumer court about this whole matter and roll back system.They had given me the information that the rights of vendor to roll back the amount is totally inappropriate and they had no information about this sysem.So, they had asked me to write a letter to the airtel nodal officer about the whole matter.He said that I am at fault and nothing can be done in this regard by him.
I am having the cash memo with my mobile number written on it.I am enclosing this document with this mail
Other contact no.Mr Danmal Bohra-[protected].
I want you to please advice me on this matter and wat should I do ahead.Please take some strict action against this whole matter

Airtel — unnecessary reducing balance

By Rohith
Respected sir/medum
iam not using airtel live and without my conformation airtel has activated airtellive and now without my conformation igmobi.com subscription has done, it is deducing 10Rs for a week and 1Rs per day and sending messege daily saying that you have been subscribed for word of the day so 10Rs has been deduced.sir Airtel customer service is not taking my call, so please unsubscribe airtellive and igmobi and make me to get my money back immedeatly.my mobile number is [protected]

AirTel — un necessary balance reduction

a message from 64611125, "thanks for downloading java game from airtel live wap service.you've been charged rs.125. enter fun zone htttp://igmobi.com".i didn't go for airtel live at all. they are fooling the people.the customer care did not giving any positive responce at all.

Airtel — unnecessary balance reduction

Hello si/mam,
I would like to inform you that i am using airtel mobile service.
I am used to use GPRS service on my mobile handset([protected]).On 23/10/2010 i had started a service names "MOBILE OFFICE" in which i have to pay 5 rupee and i can use 50Mb data .Though i have started this service,company charged 50.56 rupee from my account.
I had contacted airtel care for this problem,but i did not get any solution.They had told me that they will call me in 4 hours but they didnt call even after one week.
So i request you to understand and solve my problem.
Yours faithfully
JUGAL PARMAR






23/12/2010

AirTel — unnecessary reduction of balance

this my number [protected], im a customer of airtel mobile prepaid connection, there is unnecessary reduction of balance of rs. 3 everyday from my account without any usage, where as it finally ends up with rs. 0.00 balance in my account, with which i am not able to make a call or even a msg, which is very inconvenient to the customer, i want you to take an immediate action about this issue and get my problem solved.
same is happening with me!! but when I sent a message "LAST" to 121 it said that "No transactions found." .. I recharged my account with Rs.50 but after 3-4 days my balance was Rs.-5 .. UNNECESSARILY !! When I called Costumer Care it said that your account balance is currently low so please recharge your airtel prepaid immediately to enjoy continued services and the call disconnected.. when i complained on consumercourt.in Airtel Presence said that your no. could not be connected and hence they are saying the same thing they said above.. Also, I posted on their facebook page but NO REPLY IS COMING FROM THEIR SIDE..! I posted it 5 times on their wall BUT NO REPLY!! My airtel prepaid no. is [protected]..

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    Airtel - Unnecessary Balance Reduced