[Resolved] Airtel — VOV Service

AmbrishKaushal

from Gurgaon, Haryana

Address:

Panipat, Haryana

Mobile No [protected] Pre Paid Connection

Unwanted charges of Rs 5/- is being deducted every day towards VOV service Subscriptions even though it was not subscribed and is not being stopped. On trying to get the services deactivated through Airtel toll free number No value added service activated message is received. on 21st Sept'2011 through customer care service i booked the complaint No ROVAD[protected] and it was told the the services will be stopped from 23rdsept'11.Message for deduction is received every day around 0900 Hrs.

All my efforts to get this service activated are failed .
The services may be deactivated immediately anf the deduction made my be paid back in my mobile balance.
Regards.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

AmbrishKaushal

from Gurgaon, Haryana

After failing to get the VOV Subscription Services deactivated thro Customer Cares (twice) and from local representative I had no option but to bring the mobile balance to less than Rs 5 as aroud Rs 150 had already been deducted on 2nd Oct'2011. Now I am lookinfg ffor alternate servise prover as I have faced the problem o[censored]nwanted deductions in past

AmbrishKaushal

from Gurgaon, Haryana

In response to the information I wish to inform that around Rs 45 was topped up in my Prepaid connection [protected]. However, deduction of Rs 5/- is being continued till date. In view of this I have already opted for mobile transportability on 8th Oct’11

Regards .

Biswanath Mazumder

from AGARTALA, Tripura

hi...i m biswanath, my mobile no. is [protected].i ve been faceing the same problem with this VOV service.i ve already tried with calling customer care several times.i dont understand, why a company like airtel is taking such unscrupulous means of making money.why they just dont stop this kind o[censored]nwanted service which is cutting the pocket of the customer.
i ve already lost more than 250 bucks just for nothing, all credit goes to airtel VOV service.
now i m planning to follow mr. kaushal and will go for MNP.
but if this continues with other customers also, i guess mr. mittal will definitely loose some market share.

yogesh055

please deactivate vov service from my airtel number, my number is [protected]

Yugandhar Konidala

facing the same issue..deactivate vov service from my airtel as well..[protected]. Don't know how this got activated?