[Resolved]  Airtel — Captcha is not matching

Horrible. Captcha not matching error all the time. I am right now switching to a better service.

haaas

Hi,
Even I am also facing the same problem, Whenever I try to recharge online in Airttel website for my prepaid connection I get an error saying
"Captcha is not matching, kindly re-initiate the transaction "
I tried withe 4 different browsers and get the same problem . I dont understand If I am the only person getting this error.As f its a common error then it should have been resolved by now..!

So dear Airtel, Please resolve this issue at the earliest, as we had to take up 3rd party vendor online to recharge our airtel prepaid connection because of this problem :(

I HAVE GO TO RERHARGE ONLINE WHEN I ENTER Captcha CHARATOR THAT TIME EVERY TIME ERROR.ALL WORDS AND NUMBERS ARE OK BUT. ERROR. Captcha is not matching, kindly re-initiate the transaction.

I HAVE ALSO TRIED DAY BY DAY.BUT SAME PROBLEM.
SHYAD WEBSITE THIK NAHI HAI.KAY KARE AIRTEL WALO

I am too experiencing same problem. I am an Andhra Pradesh airtel pre-paid customer. Just completed online registration process to make the payment online. But whenever I enter details keep on getting same "Captcha is not matching" stupid error which does't give any further information.

Can airtel confirm if they are really working to solve this pathetic common problem ?

Thanks,
Jaya

This is a consistent problem with AirTel. The Captcha does not match 24 out of 25 times! Such a waste of time.
AirTel offers good mobile services. But their website and especially ecommerce site is pathetic. Hope AirTel will do something soon. Please!!!
- S Paul

When i m trying through the mobile im getting below error 'Sorry! we are unable to process your request at this moment.Please try again later" .The same error im getting many times and not able to recharge through mcheck.Even that is not possible through online also. That time im getting below error "Captcha is not matching, kindly re-initiate the transaction".

What does it mean, we cant depend upon this ...
please let me know any issue with mcheck..

this is happening to me as well there is no other means of giving complaint (captcha not working)
my phone number not calling i called and they put me on hold for 10 minutes and then i had to cut the phone forcefully
just thought that the system will accept email
such a bad experience with airtel just want to leave airtel as soon as possible