[Resolved]  Airtel — payment and threading calls

Address:

Bangalore, Karnataka

complaint for telephone/broadband no.[protected]

we are using this connection for more the 3 years and never defaulted in our payments, but in the month of April, we request the service provider airtel to disconnect the connection with the immediate effect as we were getting better plans from other service providers, after long discussion the service provider offered us a plan redemession plan, which is a special plan given to only retain the customers. which we agreed and retain the connection, and used the connection thinking that i was in the plan offered to me we used the facility that to a minimum.

but by the end of may or 1st week of june we received a call from airtel saying that they cannot give us the promise plan.

so immediately we requested them to disconnect the connection as they are not keeping their promises made. which they did after taking their own time..

after disconnection they started to call us when ever they like and demand and threaten us to make full payment.

which was not proper so we said unless the issue is been settled us per the your commitment we will not be able to make any payments.

and now they have called and said that they are going to court... so i request you to kindly register a case against them and provide justice to a genie consumer