Airtel — Payment Credit not received

Address:

Ahmedabad, Gujarat

Dear Sir,
I have made following two payments of my Airtel bill for the month of March-2012, but I have received credit of one payment only in next bill.

1. Paid through Mchek – INR 1,130.00 ----Credit not received
2. Paid through Credit Card – INR 1,129.83 ----Credit received

In order to claim credit I have submitted all documents as per them requirement at Zodiac Square, SG Highway, Ahmedabad as well as submitted through mail to [protected]@in.airtel.com & tanvi.[protected]@in.airtel.com. I was also continuously follow up with one lady manager on her mobile (No.[protected] but she is saying that she is not working with Airtel. However, she is still associated with Airtel.

They are not giving satisfactory answer of my complaints. I am having all the documents but unable to attached.

Hope this will make some difference to them.

Regards,
Ujjval Acharya
Mobile No. –[protected]
Email :- [protected]@yahoo.co.in