[Resolved]  Airtel — payment paid but service not activation

AirTel — Non activation for service paid for.

I am an Airtel prepaid customer and on[protected] I had done a recharge for NOP that is the net on phone service, but till date the service has not yet been activated. Does Airtel fill its coffers by taking the general Indian people for a ride. Im sure the general Indian public would agree with me.

Hi,
Sub:- Activation Of services Without Customer Permission

This is Ramakrishna, My Airtel no. [protected]
This Complaint regarding service of Airtel Company, ( Activation of Services without Customer Request)

17/02/10 I got Message where my Mobile bill is Sent to My mail id
Where every time i getting my paper copy in hand but 17/02/10 i got my bill on my mail id which i am not requested to airtel comapny to activation this services.
17/02/10 time 09.04am i called to customer care but didnt get any solution. but they registered a request Complain no. F[protected].

on 17/02/10 time 12.14 again i getting mail of ebill.

After requesting again and again but i am getting messages of ebill, which deliver on mail id.

This is ridiculous services of Airtel Company
Airtel doing a manopaly they are activating services there own choice without intimating customer/ without customer permission.

Please take a action otherwise they do more they can activate any services without customer request, and which liable to pay by me.

AirTel — ACTIVATION OF SERVICES

Airtel has been activating Newsalert,job alert, gyan services to my number within this month with rental RS.1 for every alert without my knowledge.If we deactivate this alert also they will reduce rental for this month complete march.. this is nuisannce...

I made a call to airtel customer care (198)..they attended my call once.. but know they are not picking my call.. wat a customer service from airtel...

Arul
pondicherry
([protected])

Sir,
My airtel prepaid no is [protected] i have recharged
this no with Rs 200 on 20/05/13. According to offer
(recharge with Rs 200 and get balance Rs 200 . Rs 175
turant and Rs 25 in next 24 hrs calling by 121) but airtel
provider give me only Rs 175. I trying talk to care exucative
but not contect them because they have permanently
disconnected my call to care exucative.

Namaste Mr. Ram,

This is to inform you that your concern listed on 22 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Ram,

We would like to inform you that your concern listed 22 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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