Airtel — Poor Broadband Connection Service and poor management

Address:Bangalore, Karnataka

Hello,

The services of airtel have become terrible. I ordered for new broadband conection. And my number was distributed to I don't know how many agents. I received calls from atleast 10 agents (they call themselves partner of airtel and claims that they are directly from the airtel office) everyday. One of them came to my office( I checked his Airtel ID card) I gave them documents (he charged Rs 100 also for that) and he commited that I will get the connection In 2 days because that was my only concern. No connction was done within a week and I talked to that agent and his manager and finally asked them to cancel my order. Now after 10 days, he is calling me again and again that my connection is ready to get installed.

Now I don't want this connection. I will take connection from some other provider. So just do anything so that I can get rid of this pathetic network provider Airtel, who don't value the time and concerns of their customer.

Thank You
Shubhankit Verma
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Bharti Airtel — poor service and management

Service of the the company is not up to the mark.
mangement is least bothered to adress consumers greivances

AirTel — poor management

i am have that when ever i recharge my a/c balance . they deducted the whole amount in a/c and i have complaint so many times to their customer care and complaint helpline but the all say please call 121 and 121 says call 198. i have call so many times their but problem is not sort out so please kindly help
regards
Raghu raj Sharma
Namaste Mr. Verma,

This is to inform you that your concern listed on 20 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Verma,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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