[Resolved] Airtel — Poor quality of airtel.in website | |||
I got newly a new 3G donggle from Airtel with plan Rs 999 per month. The connection is damnnn slow in my area Bellandur ( Outer ring road ) although it is 3G connection with high speed connection of 7 mbps. Hardly I am able to connect to my company network using that connection. On the top of that I am trying to pay the bill using their website airtel.in. I clicked the on Register in my accounts. the link is not working. Then I tried Easy bill payment ..That also is not working..I don't understand why they have created a website itself. Thanks & Regards, Gincy Anto. Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Verified Support Mar 09, 2013 Airtel Customer Care's response Namaste Gincy, This is to inform you that your concern listed on 07 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com We assure you that we are committed to resolving the issue to your satisfaction Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 10, 2013 Airtel Customer Care's response Namaste Gincy, We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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Bharti Airtel — bad customer service q
Dear Sir,I can not able to make outgoing calls from my mobile instead of there sufficient balance and within the validity date on my mobile. I'm using a prepaid number of Bharti Airtel. the mobile number is [protected]. The problem is remaining from 18.08.2010, 9:00pm till date. I have put complaints several times from yesterday. Those complaints numbers are as follows,
COGCL[protected], COGCL[protected], COGCL[protected].
The representative from Airtel had requested for 24 hours to solve the problem. And they said that it will be resolved by 20.08.2010 at 3:34pm. But they are unsucceeded. Thay again take a 5days time for solving the problem, though the only problem is unable to make outgoing call. but the incoming, smsing, web-browsing are going on. When I asked them to solve it as early as possible or giving me a surrogative SIM for those 5 days. They are giving me some irrelevant excuses. I have called them up for several times and everytime I remain on disappointment with their poor customer service.
I think so many common man can be suffered from this type of problems with service provider. So I heart and soul request you to take some actions against it not only for me but also for the sake of common citizen.
Thanking you,
With Regards,
Suvankar Mazumder
An Indian Citizen