[Resolved]  Airtel — Portability not done

Address:

Ahmedabad, Gujarat

Sir/Madam,

I am a customer of airtel with prepaid connection no. [protected] from Ahmedebad but now I want to move to other service provider. For this I applied for portability on 1.10.2012 (Unique Porting ID AG945512) and I had submitted all my documents of the new service provider. And I was told that it will be ported within 7 days of time. Meanwhile I received a call from airtel company and I told them the reasons and informed them not to call me again on this matter. I waited for 10 days but no action had been taken.
I applied for portability again on 19.10.2012 (Unique Porting ID AG178896) and STILL NOT DONE.
I wonder why the hell do the customer care people call every time I apply for portability, IF THEY DON’T UNDERSTAND THE BASIC THINGS. I REQUEST THE HIGHER AUTHORITIRES OF AIRTEL TO TRAIN THEM TO LISTEN TO THE REQUIREMENT OF THE COSTOMERS AND TAKE NECESSARY ACTIONS ACCORDINGLY. This is really fooling the customer.
I APPLIED FOR PORTABILITY THE THIRD TIME ON 04.11.2011 (UNIQUE PORTING ID AG286883)
Are they testing the level of patience of the customers…….

Requesting you to look into my matter and resolve the problem at the earliest


Thank you
Preetha Nair
(91-[protected])
Ahmedabad