Airtel — post to prepaid problem

Airtel — POST TO PRE PAID PROBLEM

As was not using my airtel mobile no [protected] from past one year therefore requested to close this account but was suggested by customer care to get converted from post to pre paid as there was no minimum billing to be paid every month accept for any usage for which i accepted the solution and cleared our outstanding bill till that date and a fresh request was made to convert the same number from post to pre paid account.
we did got new sim twice in span of two months after repeated calls to customer care as both the times sim was not activated due to some amount showing pending in my account and after checking with accounts got to know that even after our request to change over from post to pre paid our billing did not stop even though we were not using or even was not aware that our old sim was working we didn't even switched on our phone and because this took few months and billing continued every time spoke to customer care it was told that the bills were not supposed to be made after the request of transferring from post to pre paid account and was given assurance that wrong billing will be revered and waiver will be given.but over all it was a trap to hold a customer for few more months and to keep billing
At last requested to shut the mobile connection account once for all and did not got into trap of getting it transfer from post to pre paid connection

AIRTEL WHOLE SYSTEM IS A TRAP TO MAKE MONEY
SANJAY SAXENA
[protected]

Namaste Mr. Saxena,

This is to inform you that your concern listed on 18 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Saxena,

Further to our discussion dated 18 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Saxena,

This is to inform you that your concern listed 18 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Saxena,

We would like to inform you that your concern listed 18 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33