[Resolved] Airtel - Postapid — without prior notice,cancelled std pack and wrong information regarding tariff | |
i took airtel postpaid-corporate sim. my billing period is from 20th -19th of next month.. i activated sms booster pack and std booster pack. i requested them(airtel customet care) to change my bill plan, without deactivating my booster packs. they too did so. but without prior notice to me, they deactivated my sts booster pack. i came to know this while checking my bill plan with the customer care. to convince me, they gave the wrong information, that my calls to std airtel is just one rupee, even if i don use std booster pack. so, i felt relaxed and used for calling often to std airtel numbers. when i called them again 2 days back only, they told me that no such offer for std airtel exists. am totally fed up.pls take action against them Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
AirTel — Cancellation of Booster Pack
Reached airtel for past one week regarding my cancellation of bosster pack due to their technical reasons. I am loosing all my balance and my time to the airtel for no reason. when ever I call the statement would be 48 hours to recover the same. Its a worthless operator could not find the reason why issue has been happened and could not resolve the customers problem at all. I am using airtel for past 3 years and I spent minimum of 400Rupees per month. But only money makes motto for them if any issue arise no one is there to sort it out.