Airtel Postpaid — GPRS related

Address:

Bangalore, Karnataka

I m using Airtel post paid connection with monthly rental plan and Black berry service basic mail plan. I asked for GPRS service on my blackberry hand set, but intially told its possible by the call centre fellow and told me that he will send the GPRS setting of airtel through SMS, But i have not recieved the setting. On calling again another cell centre fellow told me that blackberry hand set will not able to take the GPRS setting due to their entrprise version.
But The bill is generated to me for the Black berry and GPRS services and asking me to pay the amount. Appelet office says simple the Bill is generated you have to pay. Airtel apply the bill my mail checking the twice through GPRS and Blackberry service.
kindly check the billing servers of airtel it will generate bill for the SMS to landline no also which is partically not possible to do.