[Resolved]  Airtel Postpaid — Extra amount in Bill

Hi

I received extra amount added to my bill (349) for GPRS. I had contacted the Customer Service to deactivate this service and also send many dactivation SMS's to 121 before the start of billing date. Still this amount was added. Now when I called up the Customer Service again, they told me that they would reverse the amount in the next bill. Now if I pay this amount, they will have my 349 bucks for a month interest free. If they fool many consumers, they can have such amount every month without interest. Is there any way this can be dealt with ?
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Aug 14, 2020
Complaint marked as Resolved 
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sir,
i am not satisfied with airtel service that, i was requested to the air tel for change my bill plan from Rs-299 to special five Rs-249 with selected five numbers. but .i know from air tel customer care excutive my bill plan is changed to special five with out any selected numbers.

SO i requested to you please consider my letter and take necessory action on that.
Thanks
TOPHAN KUMAR BISWAL
MOB NO-[protected]
C-64, FF, SANJAY GRAM
Near sec-14 market
GURGAON
122001

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