[Resolved]  Airtel Postpaid — Incorrect Bill Charges

I have been using Airtel postpaid connection for more than a year and after every month or two, I was charged unnecessarily Clip Charges of Rs. 50. I raised many complaints in this regard, but nobody cared.
For past four months, I am being charged at a different rate plan. I have been raising complaints/ sending emails to them everyday since Feb., 2009 and infact I have a long list of complaint nos. which nobody bothered to resolve. In the month of March, I got a call from Airtel saying that I will be getting a waiver of Rs. 500 for all this mess, but till date I have not got any waiver. I did not pay my mobile bill for the month of April (which was Rs. 290) assuming that I am getting a waiver of Rs. 500 and hence I did not need to pay the bill. Now they have disconnected my number and when I talked to customer care people they are saying that it is disconnected because of non-payment of bill. I don't understand when I am getting a waiver of Rs. 500, why should I pay a bill of Rs 290. Same thing happened with my wife as well. I don't know whether Airtel has found some new ways to cheat the customers. There services have become really bad. Now, I advise everybody to think twice before taking Airtel connection, because they are big cheaters. It has happened with many of my friends also.