[Resolved]  Airtel Postpaid — Disconnect of Connection

I was an Airtel consumer initially since the company launched in Kerala. Due to the un-proffessional dealing had to switch over to Relaiance mobile. Later now just because of a good friend of mine I once again happened to be consumer of airtel. Initially the services was quite satisfactory. Later as days passed almost the same what i experienced in the passed started.

To make things more clear let me tell you one thing. I am a customer who pay a lot to the airtel for my calls. Evn without asking airtel customer keeps calling and increases my credit limit, which is finally now at Rs.4400/. For your kind information, no bills have gone not paid so far. Still the treat i face is very very bad and its quite humilating when your custmer bar the out going facility inspite of the proper payments. Even today even though i have not reached anywhere near my credit limit they have just barred my out going. Even a month back I paid off Rs.4100/ at just one strech.

I did speak to one of your customer executive Mr. Dileep today and response was very bad. He promised to ask any of his senior manager to call and has failed.

Judge this incident for yourself and do the needfull if you think it has to be. Also please note that I'll clear off my present bills and move out to some other service providers who respect their customers and stand by their offers.

Andrew Noronha
Accommodation Manager
Kanoos Residency
Guruvayoor
Kerala
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel/ Post paid — No Network and no response of Managers

Sir,

My name is Srikanth and work for Indian Institute of Technology Hyderabad, I have been using airtel number [protected] for past 7 years and these days very strange things happen. The teritory Manager Mr. Eshwardayal Reddy([protected]) had recomanded me to migrate from pre-paid to post-paid though i insisted upon the network coverare at my workplace(Ordnance Factory Yeddumailaram). He said he could do anything to get network and also promised to give Post-Paid connections to the faculty and staff at IIT Hyderabad, he gave and they were disconnected after a weeks time and the dues were taken also the activation fee of 500 rupees. I had to return that amount to the people whom he gave the connection as he is reluctant to attend to my calls or their calls. The faculty and staff were very rude on me as they got the connections through me and they gave that particular number to make professors and delegates.
And after that incident I repeatedly was complaining about the network from March 11 they(Airtel) skip that date and take into consideration the latest date April 8'th and no sort of communication is done to me regarding the complaint and when ever I call they the issue is in open status and would be resolved in 90 days but they want me to pay the rental and bills. Now they say that if I dont pay the bill they will barr incoming and outgoing calls.
I have than approached the nearest Airtel ARC (Sangareddy) Mr Mahesh([protected]) came into contact and promissed flexible CUG connections to IIT Hyderabad but now he also is so courteos that he never attends my call.

I request all the Airtel users to get away from Airtel and use the Govt ServicE BSNL as they dont promise anything and dont keep us waiting.

If there is a procedure to take necessary action on AIrtel please let me know sir.
I am navitha from banaglore. I am so happy to read this complain sir. I just visited this site to complain on airtel customer care. I had called them in the morning to ask about data card connectivity here they kept me waiting for 5 mins and gave me the num then i rang data card customer care there he kept me waiting for 7 mins response was really bad they were rude. They get on my nerves.

They are charging 50 ps for 3 mins for calling cutomer care service. They charge for each n every thing and the service sucks to the core..

I feel like trashing them very badly... Obnoxious connection and ppl on earth..

Yes ppl plzz plzzz do not get any airtel connetion they suck... internet, sim card, data card they suck at everything..

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