[Resolved]  Airtel Postpaid — Change of plan for lowest call charges

Airtel Post Paid — CHANGE OF PLAN

Dear Sir,

We are having 18 CUG connections with monthly rental-plan of Rs. 249/- on the name of Vishwas Naik. With the assurance of free calling facility within the group the plan was offered to us, but subsequently we have noticed that the charges of Rs. 0.10 per minute are charged in the bill and now we are continuing with the same plan / charges.
Now we want the plan to be changed from Rs. 249/- to 199/-, and the free group calling facility to be restored.

Last three months we are trying to pass on our request to the customer care center at Panjim- Goa (India) but every time we call the representative there are insisting to add few more connections so that they will change our plan and give us the free group calling facility. Certainly as and when we need more connections we will go for Airtel only.

You are well aware about the options available in the market, but we want to continue with the Airtel by considering your past services. Hope you will do the needful at the earliest. Waiting for your reply.

Mobile numbers are mentioned below for your ready reference.

[protected] / 72 / 73 / 74 / 75 / 76 / 77 / 78 / 79 / 80 / 81 / 82 / 83 / 84 / 85 / [protected] / [protected] / [protected]

Tanking you in anticipation,

Yours Truly,
For Reema Transport Pvt. Ltd

Vishwas Naik
Director
Mob: [protected]

I am a postpaid customer during 4 to 5 years. I am now holding 'Night plan'. I don't know is there any plan suitable for me ? Actualy, I am a DEV Officer of LICI. My job is to control more than 200 agents. Every day I have to contact with them.So. bill amount is going higher day to day. I am trying to minimise the bill amount but in vain. Dear sir, can you suggest me any plan suitable for me ? I need 5000 to 6000 sms per month.pl. give me suggession.

AIRTEL-POSTPAID — Change of plan

I am keeping mobile no. [protected] in my name and have been provided corporate plan for billing.
On 6th Nov. I have received a massage on my phone from airtel that on my request, my plan has been changed. I have repetedly telephoned custumer care that no such request has been sent by me. They are not giving me the details about the new plan. The repeated reply I am getting is that due to technical problem they are not in a possition to reply me and contact after four hours.
I shall be greatful for solving my problem. Regards.

airtel/postpaid — Change of plan

HI

This is praveen kumar mogasati my mobile number is [protected]
presently i am in corporate 199 plan i want to change it for 99 plan please help me with this..............

Regards
Praveen

Airtel have some plans in which they give free sms or other free benefits and in terms of money it has some value, so when a user does not utilise the full value of that free service the balance should be deducted from the total bill amount. For instance 100 sms is free in a specific plan the cost of each sms is Rs. 0.50, so if a customer uses only 30 sms then the balance sms i.e. 70 and in terms of money Rs. 70 X Rs. 0.50 i.e. Rs. 35/- should be deducted from the bill but it is not happening.

Airtel Postpaid — change of postpaid plan

Hi,
i would want to request a change of my current airtel postpaid plan to the superior 250 plan
thank you