[Resolved]  Airtel Postpaid — Outgoing and Incoming calls of [protected] were barred even after paying my bill

Hi
This is to bring your kind attention that my outgoing and incoming calls of [protected] were barred even after paying my bill. I paid the bill of 400/- to one of the Airtel stores (North West Marketeers(p) Ltd. 32, main Bazar, Hudson line, Kingsway Camp, Delhi-110009) on 3rd Dec 2009. Then I went to my native place Panjipara (West Bengal) to sell my house. I had limited approved leaves from my office and my cell phone was the only way for communication at that time. I gave my number to everyone including clients who were interested to buy my house. Suddenly on 24th Dec 2009 it started showing that SIM card registration failed. I was in complete shock, all my plans came to halt and no one was able to contact me and I had only one option left that is to come back Delhi.
I came back and called 121 on 28th Dec 2009 at 10:41 PM and asked the executive to loge a complaint and he gave me the complaint number as[protected]. I went to the Airtel stores (North West Marketeers(p) Ltd. 32, main Bazar, Hudson line, Kingsway Camp, Delhi-110009) on 29th Dec 2009 again and they realized their fault and recharged my account with 400/-.
When I tried to find the status of my complain then I came to know that the executive made me FOOL actually he gave the reference number to me and lied that he had logged the complain. Now my concern is that who is responsible for the inconvenience caused to me. Due to this kind pathetic service of Airtel I was not mentally disturbed but also I faced monetary loss. How will Airtel compensate this heavy loss of mine?


Thanks and Regards
Shailendra Kumar Mishra
Mob: [protected].