[Resolved]  Airtel Postpaid — payment of bill

My number is [protected]. On 14th January, I had made an online payment through credit card for the amount of Rs.705. However, this transaction is shown to have been conducted twice in the credit card statement and in my online account with airtel. Therefore, the total payment made by me on 14th Jan is of Rs. 1410. I was told by my the local airtel office to log on to www.airtelindia.com but this website does not exist; www.airtelindia.in is under construction; Further, dialing 121 is no use as there is no option in the computerized message played to speak to the customer care representative. Therefore, I am lodging a complaint here and I request you to please deduct Rs. 705 from my payment due for the month of February.
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Aug 14, 2020
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