Airtel Postpaid — Rude and worst customer care staff

i was a post paid connection no. [protected] which i have disconnected as per official procedure w.e.f. 20 nov 07. To my utmost surprise i have recieved a bill on the same no. for feb 08. bill no.[protected] for an amount of Rs. 176.74. Please explain.
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Airtel Postpaid Mobile — Worst customer care

Recently Airtel has introduced paper less acknowledgment, where they send SMS confirmation of payment. This system never worked for me. As on date I haven't received any confirmation of may payments, I made via credit cards.
My outgoing calls were barred due to the negligence of Airtel outlet executives. Airtel proved theirs as the worst customer care service even after provision of all credit card statement and reference details of the payment to Airtel nodal officer and appellate officers.
If you consider the value of your time and business do insist on a receipt for your payments. Other wise you would end up in wasting your precious time to update the details to 121 & other useless authorities of Airtel.
Worst Customer service is being provided by Airtel as evident from the fact as under -
I am using mobile no.[protected] . It is a CUG connection provided by RDSO, Lucknow. As my son has gone recently to Geneva, on my request, RDSO my office sent an e-mail for ISD dialling facility provision to my mobile on 4th February 2020 at 12.00 hrs.It was sent to Ms. Neetika of Airtel and personally request was made to her for same at her mobile no.[protected] a no. of times on 4th, 5th and 6th Feb. Still the request is unattended . This is the service being provided by Airtel.
Thanks for this (un)service.
D.P.Sinha
B-109/3, Manak Nagar, RDSO Colony
Lucknow - 226011

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