Airtel Postpaid — NOT PROVIDING GPRS SERVICE CONTRARY TO THEIR ADVERTISEMENT | |
Airtel postpaid connection advertisements clearly claims that GPRS or DATA SERVICE is available if we have a postpaid connection in the north east india telecom circle. I had applied-got the connection-tried GPRS and there was a negative response. I immediately consulted the customer care and I got a reply that this service was removed from North East Circle due to Law and Order Problem. I ran around the government estd and ask and enquired with every single department including the Chief Ministers Office and their is no intimation from the government about GPRS to airtel as a matter of fact there is no communication at all between the Government of my state and Airtel at all till date. I called the customer care again and fired the executive on line about law and order thing... and now when I call them they say that the channels are exausted and at times I still get this law and order stories from them but its a bit rare now. Their latest answer for not providing GPRS to NE Circle is that They(AIRTEL) are in the pocess o[censored]pgradation of the data service for this areas and when they get any information from the technical department they will let us know----and that is 18 months ago. Please lobby on behalf of the poor NE Indians and throw airtel away to Myanmar (burma)--they may like it because the models in their advertisements looks like burmese. Was this information helpful? | |
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Comments
AirTel — GPRS POOR SERVICE
Respected Sir,I am useing Airtel Prepaid services under Phone No [protected] since last 3 years. For the last 6 Months I got activated GPRS Service which was working properly, but since 25.05.2008 the service is not available in the area of my residence i.e Madnani Lane, Near MDDM College, Oppesite HDFC ATM 250 metre Northward, Muzaffarpur (Bihar).
Sir, I have tried my best to contact 121, but every effort of mine has went in vain. Please look into the matter and restore services at the above location.
Thanking you,
Yours faithfully,
Hari Om
AirTel — GPRS Service / DATA Service
1. Airtel stopped my Mobile Office service without any prior notice. When i called up customer care on 121 they told that the services are active, then i contacted technical customer care 12118, they told me Mobile Office service is not active. I conferenced the call between 121 and 12118 and they both were confused what to do. My services are not active since Friday 21 Nov 2008. I have also sent email to 121, visited Airtel Relationship Center.2. After requesting almost 100 times to Airtel through Phone and email I am still charged for DADA service 10 Rs everyday.
Airtel is not even helping me to discontinue with this service.
DEAR SIR
I AM USING POSTPAID AIRTAIL FACILITY. MY MOBILE NO. IS [protected].
MY AVAERAGE MONTHLY BILLING IS APPROX RS. 400/- PM FROM LAST 2 YEARS.
BILL FOR THE MONTH OF DECE-2009 I RECEIVED FOR RS. 4000/- +
WHICH I DONT AGREE.
THERE IS SOMETHING WRONG IN MY BILL.
PLEASE CROSS CHACK AND REPLY.
UNTILL I AM SATISFIED, I WILL NOT MAKE PAYMENT OF THE BILL.
WAITING FOR YR REPLY IN MY YAHOO ID.
I AM USING POSTPAID AIRTAIL FACILITY. MY MOBILE NO. IS [protected].
MY AVAERAGE MONTHLY BILLING IS APPROX RS. 400/- PM FROM LAST 2 YEARS.
BILL FOR THE MONTH OF DECE-2009 I RECEIVED FOR RS. 4000/- +
WHICH I DONT AGREE.
THERE IS SOMETHING WRONG IN MY BILL.
PLEASE CROSS CHACK AND REPLY.
UNTILL I AM SATISFIED, I WILL NOT MAKE PAYMENT OF THE BILL.
WAITING FOR YR REPLY IN MY YAHOO ID.
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Airtel Postpaid — regarding gprs
yesterday only i have taken new post paid sim my no is [protected] i activated gprs on my phone(N-73) at that time cc executive told me there r two plans 99rs/ and 399rs for connecting mobileoffice to pc .now what i want to know is how to activate 399rs plan now i couldnt contact cc executives so someone tell me