[Resolved]  Airtel Postpaid — cancellation of numbers

my number is[protected].i was holding this number as prepaid for 6= yrs in the name of my husband.last december, i planned to convert to postpaid and gave my name and details.the adress proof was my own home and i was not residing there.

your people just without hearing or bothering my words terminated my numbers.

till today, i am trying to get the same numbers back.it is a lucky number and i dont want to miss it.

please provide me a solution and give my numbers back.

regards
Vidya
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

sir, iam having airtel post paid connection of cell no [protected] and[protected], the anantapur airtel postpaid show room and the airtel post paid costomer care centres anr not giving me proper service regarding my bills they are chaging more on rentals and on call changes, iam asking them the details of charges which are heavy, but they are not responding, i have contacted many times at anantapur airtel postpaid and on costmer care but tha anantapur airtel postpaid centres are not giving me proper information they have disconnecting my both connections witought informing proper reasons on certain occations payment of fulls dues amount, at last visit they are forcing me to convert to prepaid connection, and cancelled my postpaid connection, i have recentle tranfered one of my connection no [protected] to m.sreedhar, my brother name, which is having connection plan of 999 airtelpostpaid validity upto april 2009 without informing disconnetion, i have suffered a lot with sycologically and economically, please do faver,
thanking you,
yours sincearely,
M. sreekanth
dno-9/73, gulzar pet,
ANANTAPUR, - post & Dist
AP.
PIN-515001.
My husband got Airtel connection in month of September 4th.it was a CUG his company plan.we were using it for sometime n then we got a call from Airtel that we need to settle the due amount of previous postpaid connection, which Airtel had disconnected as we were not married by then(that is we got engaged n were using CUG connection. when Airtel came to know about it they just disconnected without informing in the month of November 2008)hence in frustration we didn't pay but when again we took the connection which i supposed to be a blunder!!!.

New number was disconnected as due to the previous number due.we settled the amount on 16th the day after the connection was disconnected at Airtel show room at Koddambakkam .their after the outing call got activated n connection was going very fine till 22th October but again..
They deactivated the outing on 22th oct without even informing as usual.(no msg no call)
don't know what they r up to!
when called customer care they informed us to contact the show room.when we went there they said its their mistake n complain has been taken n will get activated in few mins.
trusting them we left but of no use...
after that we have visited the place for about 8 times n every day n new reason or promise like in an hour or they have spoken to manager or in two days or by tomorrow...
we where frustrated n sick n hence at last we had to meet manager
then it got activated and again in two days it got deactivated
guess what the reason was
WE WERE CHARGED FOR SOME NUMBER THAT WE HAVEN"T USED

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information