[Resolved] Airtel Postpaid — Regarding Disconnection | |
This is Sri Jayanth my Airtel no. is [protected], this number is in my name and this is a post-paid connection. I have requested the Airtel customer service to disconnect my number since i am leaving abroad. I have raised this on 07/05/2008 and my reference number is[protected]. It has been 10 days from the date of request and I see no action is taken on this. When I initially informed the customer service they told me that it will be disconnected within a day or two at a maximum of a week. And once again I called the customer service on Wednesday(14/05/2008), then I was told that the service would be disconnected only I settle the outstanding due’s and my unbilled usage. As soon as I got this information I settled all my dues on 15/05/2008, but there is action taken still. And today when I call up these people, they attended my call and asked me to hold on call as they were retrieving the details but my call was disconnected. I see this that they have done purposefully as I had tried for three times. I think so the worst customer service is none other than airtel.. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
6 Comments | |
Comments
Very Very worst customer service is offered by airtel in chennai dont know how far it is true in all over the country
Reply
I want to disconnect my airtel service.
i am not happy with the service and now i had lost the sim card my number was [protected]
Actually I am Indranil Ghosh my no. [protected]. I have tried to inform Airtel office to deactivate my Airtel Postpaid service but every time I call they reject my call. This is why I could'nt lodge my complain. Also I went to Airtel shop to inform them to deactivate my service but they tell me to contact the customercare service person who have provided the service. But everytime I call them they keep me on hold or reject my call. I think they do it purposely such that I cannot convey the massage of disconnection and they can charge me the unbilled amount. I think Airtel customer service is dealing unfair to their customer.
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