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[Resolved]  Airtel Postpaid — ECS Cancellation

I am very unhappy with yor customer service, as i have my complaint, which have been registered on 31st march 2008 and i got msg that ECS has cancelled. But I called your useless customer service and they have confirmed the cancellation. After that i started paying my bill through cash, but still Airtel is taking my money from my Visa card. this is cheating, you dont have the permission to steal my money. I really fed up with your customer service, its really a headache for a customer. If you didnt take any action soon, I will complain the same on our consumer court. I am not gonna wait any more, I just want to solve my problem. I have all the proofs with me.I went to airtel office in palarivattom and i got a request slip, in my customer confirmation slip, my request has taken by ASHA palarivattom. request no is 007598. What this female did about my complaint... I got hell lot of our feedback forms in my mobile, I am really not satisfied in your service . I also called your customer care and my reference number is[protected]. TAKE THIS AS A SERIOUS COMPLAINT AND DO THE NECESSARY ACTION SOON, OR ELSE I WILL COMPLAIN IN CONSUMER COURT AND I WILL CANCEL MY SIM AS WELL. MY PHONE NO IS [protected].

VERY BAD CUSTOMER SERVICE!!!
Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

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Respected Sir
I would like to request u to please cancel my airtel postpaid connection the number is [protected].

Airtel Postpaid Connection — Headache at the cost of money

I was offerred an airtel postpaid connection through door visit to my residence. the executives were requesting like begger. one of the executives promised me all the services without any problem. I complained about no network coerage through out my space of work and residence very initially. the compony never paid attention to the same. finally after four months i surrenderred the service (meanwhile i paid each and every bill generated as and when requirred/asked). now the compny is pannic and again wish to continue the relation in the form of prepaid connection. The compny says with pride that it has got head office at Pune, and this the another reason why i preferred airtel connection then.....but now this is as stigma for pune....'airtel gaaliyo ka mail' lots of frustration...agony....anger...loost of temper.....

This is my humble request to the reader not to consider AIRTEL as reliable service provider. If you wish to go for headache at the cost of money, your valuable time, energy and really if you wish to test ur patience, go for airtel.

I am frustrated..

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    Customer satisfaction rating
    47%
    Complaints
    43610
    Pending
    0
    Resolved
    19570
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078