[Resolved] Airtel / Postpaid Connection — not change the my rental plan from last two months | |
dear sir, i request to airtel customer care from last 45 days for change my rental plan from 299 to 444+cug. but they are not listening. customer care suggest me at 4th of oct, give the written complain at any airtel shoppe. i went at sarita vihar airtel shopee but they do not recieved that request . after that i faxed that request at airtel customer care fax and mail also to them at 5th of oct. then they give me a complaint/request no.[protected]. and a call from customer care that your plan has benn changed at 3rd of nov. at 5th of nov i call to customer care than they did not change my plan. i call to 198 but they give not proper reply and i call to that nodal officer [protected]. but that no. is too much busy. so please help me. sanjeev yadav Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Maine last time ek airtel post paid mobile connection liya tha, jiska no. [protected] tha jisme aug. months ka wrong bill generate hua tha, to maine cuostmer care par bat ki vaha mujhe btaya gya ki ap jo bill amount hai.. jma kar dijie aur apka jo axis bill amount hai vo apka next months me ardjust ho jaega but unse wrong axis amount waver ke lie bat ki thi to unhone saf saf inkar kar dia jiski vajah se maine us months ka bill nahi jma kar paya aur iske bad maine kai bar customer care par contact kiya par mujhe koi response nahi mila
aur ab inhone meri call detail collection agent ko de di jo mere contact detail ke threw mere sister meri wife aur mere kai girls colleague ko bar bar call karke pareshan kar raha hai aur unse gandi gandi galiyo ka bhi use kar raha hai jiska no.- [protected] hai, ye apne ap ko airtel office ka recovery manager bta raha hai
so mai apse keval itni request kar raha hu ki is par karyvai ki jae aur mujhe mere bill actual amount jo mera sattlement ka ban rha hai btaya jae...
I harby request -- please help for the same as soon as posible-
Thanks & Regards
Manoj kumar
mail id- [protected]@yahoo.co.in