[Resolved]  Airtel Postpaid — Connection never got activated

Address:Gurgaon, Haryana

Hi,
I am Jaideep and unfortunately i decided to buy an Airtel postpaid connection for a long term use, from a retailer in sector 56 HUDA market "Jhalak Communications". I changed my job and wanted a permanent number, I took the new kit after submitting all my documents and a security deposit amount of Rs.250. Its been since 15 days that I am looking forward for my connection to get activated, I got tele-verification calls a couple of times and myself tried to contact the retailer for a physical verification, which never happened.
I have been running from pillars to post to get the number ([protected]) activated but of no help, neither the company CS team helps nor the retailer from whom i have bought this connection. i also went to the retailer for a refund of the security amount but he too denied siting various reasons.
This is the state of apathy of so called the leading operator in telecom industry, if someone concerned reading this complaint may contact me on my prepaid number [protected], having given my number i am quite sure that no one will even bother to get it resolved but however one thing is for sure me, my friends and my family will never again think of buying an Airtel connection and all friends who are reading this please beware of AIRTEL, never buy any connection from this arrogant telecom giant.

Jaideep
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Oct 29, 2016
Complaint marked as Resolved 
Verified Support
Feb 01, 2013
Airtel Customer Care's response
Namaste Jaideep,

We would like to inform you that your concern listed 27 Jan. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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