[Resolved] Airtel — Postpaid Conversion Status | |||
Dear Sir/Mam, I had applied for conversion of my no. [protected] from Prepaid to Postpaid on 30/1/2013. I had been accordingly given a new sim and asked to wait until the verification of details was complete which would be done in the consequent days. Its been 2 weeks now, and even after all the verification is complete I have no clue as to what is the status of my mobile number conversion status. Also, there has been no help offered on the customer care or from the Airtel Relationship Centre from where I got the new sim for postpaid service. All i get to hear is to wait since there is some issue with conversion. I wish this query to be solved within next 24 hrs else I might have to drag Airtel to Consumer Court for harassment and non fulfillment of the obligation after I have paid Rs. 300 for this conversion. Revert. ARC from where I got the sim and submitted the documents:- Shapeinn Communication, FC Road, Pune Was this information helpful? | |||
Oct 25, 2016 Complaint marked as Resolved Verified Support Feb 14, 2013 Airtel Customer Care's response Namaste (pagipunjabi), This is to inform you that your concern listed on 13 feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 22, 2013 Airtel Customer Care's response Namaste (pagipunjabi), Further to our discussion dated 13 Feb. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress. We assure you that we are committed to resolving the issue to your satisfaction. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com Regards Rakesh Ranga Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 23, 2013 Airtel Customer Care's response Namaste (pagipunjabi), We would like to inform you that your concern listed 13 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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