[Resolved] Airtel - Postpaid — Faulty Bill Received & Outgoing Barred

mukesh patiyal

from Pune, Maharashtra

Address:

Pune, Maharashtra

Hi,

Faulty bill which include some advance for 3G services (h 4 yearly adv rental 5gb 3g gprs free, 3p/10kb(after 5gb, 100% [protected]@80kbps)@840 13" i.e. Rs. 8400.00 + Taxes.)

Which is not requested by me or not informed to me in advance for verification. Now, my services are barred due to crossed the credit limit from 12th Jan'13 morning. I have talked to Customer care Service executive on 11th Jan'13 for wrong billing & 12th Jan'13 for barred outgoing & he confirmed to activate the outgoing & bill correction within 48hours but no action taken.

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Nov 3, 2016

Complaint marked as Resolved

Verified Support

Jan 16, 2013

Airtel Customer Care's response Namaste Mr. Patiyal,

This is to inform you that your concern listed on 15 Jan. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Verified Support

Jan 31, 2013

Airtel Customer Care's response Namaste Mr. Patiyal,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33