Airtel Postpaid — Outstanding Airtel Payment

Address:

Mumbai City, Maharashtra

This is quite shocking from company like Airtel. I had paid my dues for the number [protected] & also intimated to disconnect my number at the Thakur Village service centre, Kandivali (East). My request was honoured by the representative at the service centre & also he updated the same in the system. Immediately I had received call from Airtel retention department convincing me for staying along with them. I had told specifically that I don’t need any service right now as I’ll be going out on foreign assignment. The executive told me that he’ll keep the number reserved for me so that when I’m back in India this number can be used. I told him not to block it as I’m going for 3 years period. I told him to disconnect immediately & shared the same with the call centre executive. I was informed that in 3 working days my line will be disconnected.

But it is quite shocking that after 6 months i'm being forwarded with outstanding dues of Rs. Rs. 1529.88 /-.

Initially I was very loyal to Airtel & shared my family while leaving India to go for the Airtel landline & internet connection so that I’m always connected to them. But such emails are quite disturbing & going to inform them to remove all Airtel connection from today. I have lost faith in the company.