Airtel Postpaid — Not responding | |||
hi I am B.Rajarajan, customer of Airtel. My mobile number is [protected]. I am using Airtel network for past 8 years in airtel pre paid [[protected]]. I have purchased a new post paid[[protected]] from airtel before 9 months. I had requested to issue me bill for post paid number by post, but nobody had taken any action regarding this issue. Importantly we had not even received a single bill for that number yet and also i had paid all my bills regularly. This issue is showing the irresponsible nature, that too for regular customer. Was this information helpful? | |||
 2 Comments | |||
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my post paid bill required [protected] view
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Airtel Postpaid — Not responding to the complaints
Recently I had a worst experience with your Airtel customer representatives.I need clarification on my last bill, for this I am calling continuously from last 10-12 days to Customer care, none of the people are responding properly. Every time I call they said `Our manager will call you within 4 hrs' and each time they tell the same thing in spite of calling continuously from last 10 days.
Even some representative don¿t have knowledge how open the bill and answer the queries and many time asked then to register a complaint then they said they cannot register a complaint and every time they told `Our manager will call you within 4 hrs¿ but till now no one called.
Being Airtel a wide and popular company I am not expecting these kind of behavior.
Every time I write a mail I'll get a acknowledgment mail saying that my issue will be solved within 24 hrs but no results I think I sent more than 5-6 mails from last one week