[Resolved] Airtel Postpaid — Prepaid to Postpaid conversion not working | |||
I requested prepaid to postpaid conversion on 5 March 13 and paid INR 250/-. No conversion has taken place and When I raised issue with airtel customer care., they ask me details like Account no. and Order No. No such detail was provided to me so I do not have that information. I have already provided following details to the Airtel Customer care agent named Sharanamma Patil. 1. Request date: 5 March 2013 2. Area / Location of the Airtel Relationship Center: SCO[protected], sector 22 B, Chandigarh 3. SIM number: Old Sim No.[protected] New Sim No.[protected] 4. Amount paid as deposit and activation fee: INR 250/- 5. Receipt number 50321 Airtel customer care: [protected]@in.airtel.com contact person: Sharanamma Patil Please help me as I am facing lots of issues because of this harassment. Was this information helpful? | |||
Oct 30, 2016 Complaint marked as Resolved Verified Support Mar 15, 2013 Airtel Customer Care's response Namaste Naveen, We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 2 Comments | |||
Comments
Namaste Naveen,
This is to inform you that your concern listed on 11 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 11 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel Postpaid — NOP not working
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