[Resolved]  Airtel — Postpaid sim not getting activated since more than a week

Address:Hyderabad, Andhra Pradesh

I bought an Airtel postpaid sim from an airtel executive who sits in our company on 13th June.I got a verification call on 15th of June.I was told that sim will get activated on 17th June, but my sim wasnt activated.When I asked the executive he said it'll get activated by evening.From then on it has been really frustrating experience for me and some of my friends who also bought their sims from the airtel executive.They have been saying it'll start in the evening or the next day.When we call them up they dont pick up their phones.Another persoon also came to our office for verification and a second verification was done.But till now my sim has not been activated. The number I have taken is [protected]. The executive is Naresh (phn no- [protected]) and his manager is Anil (phn no.-[protected]).This is a way of fooling the customers.I want strict action to be taken against them and my sim to get activated as soon as possible.
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Aug 13, 2020
Complaint marked as Resolved 
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the airtel number is of hyderabad.
Namaste (Ritzyl),

This is to inform you that your concern listed on 22 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste (Ritzyl),

Kindly read the above date as 22 June 2013 in place of 02 June 2013. This was due to the human error. We regret for the inconvenience.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste (Ritzyl),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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