Airtel Prepaid — Airtel Poor Recharge Voucher - Rs.500/-

Air Tel Prepaid — recharge vouchers

i recharged my phone with a coupon of rs 77. Tr.id is [protected] as on date 30.07.08 at 6:2 pm for avaling all local call at 50 paise & std @ Rs. 1 p/mint . there after i recharged my phone with rs 47. vouchers for ISD Tariff to be loward but when i noticed that my local calls are charged at rs 1 p/mint while the charged should be 50 paise p/mint . i talk to customer care by phone there replied was that just one vouchers worked at 1 time this is just fooling pf costumers & plain cheating it means i lost my 77 rs with in a minute & i am being charged At double rate since then on my local & STD calls since then kindly look in to the matters how the service providing r fooling the customer s & cheating Them this should the stop immediately & a customer should get a massage before recharging that his earlier facility will withdrawn or terminated how a facility can be withdrawn when a customers has paid for it this is just cheating & fooling of customers

Namaste Pradeep,

This is to inform you that your concern listed on 21 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Pradeep,

We would like to inform you that your concern listed 21 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

How come the reply says that this issue got resolved? Nobody has followed up with me, but the status says it resolved.

What is going on?