Airtel Prepaid — AirTel prepaid deducted more than 100 without usage

Address:

Bangalore, Karnataka

Hello

This is Hari my mobile no# [protected] and it is AirTel Prepaid connection. 100+ rupes deducted from my balance without usage and information on August 15, 2012.
On Aug 14 evening my balance was 300+ rupes, and on Aug 15 2:16 AM 98 rupes deducted for 2G GPRS pack, so then my amount should be 200+, BUT on Aug 15 7AM my amount was 150+ only = they have deducted 50+ rupes without any usage. I called to CC and made a complient.... on this. Again some where around 2PM it was deducted 50+ rupes without any reason.
Again i callled to Custmercare peoples and they said the amount was deducted due to internet usage on Aug 15... i said on 2:16AM GPRS pack has been activated the why did the balace deducted my account -- there was no exact reason from their side...

complient no# are: CBDCC[protected] and CBDMO[protected]..


thanks
Hari
[protected]