[Resolved]  Airtel Prepaid — Airtel stole Money from my account which they accept and still they say they cannot do any thing !

Address:

Chennai, Tamil Nadu

I was having a Airtel Prepaid number ([protected]) for more than five years and you know by know all my contacts have my number. I am a consultant and travel abroad a lot. Last time when I came back from Kuwait through Hyderabad, as soon as I was in h-bad I switched on my mobile and found to have low balance and recharged my mobile for 500 Rs and made a call to my brother. That's it my mobile was not showing any GSM signal. I contacted air-tel and inquired what happened they told me a funny answer " as I was not using my mobile for more than 3-months their system has deactivated my number". If you and your system are that so clever, why did you allow me to re-charge my mobile number?. What you did was ? you were waiting like a thief outside the ATM, once you get the money you steal it and say it a standard process. SO SO SO Cheap call center customer care.
They don't know what their job is and are happy to give some dumb answers always.

Now these companies have grown big they are least bothered to care for customers, its ok if you don't care, but at least "DO NOT STEAL". People are robbed in clear day light in front of all your friends, near and dear one and still unable to do nothing about the situation.

If any Airtel representative read this if they want to challenge my complaint, Please do call me at :[protected].

Finally returened to my Home company BSNL, they are little bit slow in every thing they do but they do business with strong "ETHICS"