[Resolved]  Airtel Prepaid — outgoing ring do not pass

Address:Aligarh, Uttar Pradesh

My airtel prepaid mobile is no.[protected] purchased from aligarh.From this number ring does not pass to any BSNL LL number of Aligarh city. For example [protected] and others.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Airtel Prepaid — Outgoing ring do not pass to BSNL LL

Outgoing ring do not pass to BSNL LL telephones of Aligarh city from my Airtel Prepaid mobile Number [protected].
Today I received a call from [protected], the person speaking from Airtel office of Delhi, who instead of looking into my complaint, thrown my complaint on BSNL saying that this is fault of BSNL. When I met with local customer centre of Aligarh A madam, accepted that this is the problem of Airtel nos. starting from 897, but she could not solve the problem. When I asked that if this problem can not be solved then should I close this number, she kept mum. I want to know from the higher authorities of Airtel company, Is this way to provide the servise to the customers. This attitude of the company representatives is likely to compell the customers to knock the door of consumer court. I hope responsible persons of the company will take it seriously and will solve my problem, failing which I shall be free to go to the consumer court.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information